For support leads on Salesforce
Hear from every customer the day their case closes. Fix the ones who are not happy before they leave.
AutoSurvey asks the question inside Salesforce and puts the answer on the case. Your team sees it where they already work.
1 of 5 slots taken. No credit card. No contract.
Catch the unhappy customer while you can still keep them
A low score lands on the case, next to the agent's name, within minutes of the answer. Your team acts on it the same day, not at the end of the quarter. Your admin adds one Flow to alert the case owner.
Stop rebuilding the same report every month
Every answer is a Salesforce record on the case and the contact. The reports and dashboards you already have read it. No export. No spreadsheet. No matching emails to names by hand.
Set it up once. Your team never learns a new tool
The survey goes out when the case closes, with no extra step for the agent. Customers get one link. Agents see the answer on the case. Nobody logs in to a second system, and you pay for nothing outside Salesforce.
This is for you if
You lead a support team that closes cases in Salesforce Service Cloud and closes 50 or more cases a week.
This is not for you if
Your team does not use Salesforce, or you only need a one-time survey with no record behind it.
Help us test it. Run AutoSurvey free for a year.
We are taking 5 support teams. 1 of 5 slots taken.
You get
- A trial org within one business day
- The first year free in your own org when the AppExchange listing goes live
- A direct line to the founder
We ask
- Run one real survey with real customers
- Tell us what was hard
Request your slot
Slot request received.
You will get a login by email within one business day.